Over the last couple years I have had the honor of connecting with hundreds of great business leaders. What follows are quotes from twenty one of them, both men and women, younger and older. I asked them the following question: "What is considered excellent customer service?" Their quotes have been provided along with the episode number on The Nice Guys on Business Podcast, when they were interviewed by me. Following each quote I go into more detail as to what the quote means and how to apply them to your business.