Speaking: Nice Guys Finish First
Better Relationships, Better Business
Are the days of A+ customer service and award winning salesmanship over? Why does it seem like people today are treated more like numbers and less like human beings? Is technology taking the personal "touch" out of your relationships? Is it time to get back to the basics and build better relationships with your customers, clients and prospects? Doug Sandler will teach your team how to turn connections into relationships that will last a lifetime.
What will your group learn...
- There is a huge difference between a business focused on products and services versus a business focused on making an exceptional customer experience.
- It is not enough to deliver good service. Good service is the minimum. Executing EXCELLENTLY should become the new default.
- Why over promising and under delivering will lead to lost clients. It's time to exceed expectations, every time.
- How better relationships equate to better business.
- Why lack of caring ruins many companies and will erode any system put in place.
As a result of participating in Doug's keynote, your people will want to take the Nice Guy formula back to your organization and get started immediately. The results will be increased communication between your company and your market, better relationships within your organization, a greater level of customer satisfaction, more referrals and an increased bottom line.
Doug's keynote, a combination of stories, life's lessons and humor is highly interactive, entertaining and educational. Your team will understand why building relationships needs be a top priority.
Twenty plus years of experience in the entertainment world, working closely with literally thousands of clients, Doug's real world examples will prove to you exactly why being a Nice Guy made him #1 in his market for well over 15 years.
Here's what people are saying about Doug's keynote:
Our team really received some valuable advice which will make them better, not only in their sales career, but in life. ~Josh Felperin, Siemens Sr. Sales Manager
Everyone left with smiles on their faces, memories of a great speaker, and a desire to reconnect with clients on a more meaningful level. Emails are still coming in from attendees praising his content and delivery. I would definitely recommend Doug to others looking to reinvigorate their teams and improve their client relations. ~Andrea Williams, Destination DC
Thank you again for speaking to our group and for being a Nice Guy! I thoroughly enjoyed the entire presentation and I'm accepting your NG30 challenge. They're all things I know I need to do but don't always make myself do them. ~Cali Kenway, SAW
Doug, thanks so much for this! Your program was great! I can’t wait to share this with our team. ~Nicole Garza, Hyatt Hotels
It is not always easy holding a room of industry professionals' attention, especially after cocktail hour. However, Doug's dynamic, entertaining and humorous message did just that. This message is thought provoking and valuable no matter what line of work you are in. Invite him to speak to your group today. ~Traci Maricle, National Association for Catering and Events
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