What determines a winner? It’s probably not what you are thinking. It’s not the salesperson that has the most product knowledge. It’s not the customer service rep that takes the most calls or solves the most problems. It’s not the CEO that makes the most money. It’s not even the employee or business owner that works the most hours. And it definitely is not the most popular person in the bunch.
In trying to determine who will go the furthest in their career, who will make the most money, who will keep their job the longest and who will be the happiest along the path towards success, one trait stands out more than any other. It’s not the one that has the best system or even the smartest person in the group.
In Yiddish, the term is chutzpah. Translated, it means nerve, grit, confidence, courage and conviction. Qualities that stand out when a person has chutzpah are passion and perseverance and an eye on very long term goals. It includes the ability to stay goal oriented no matter what is going on. It’s laser focus and determination and an understanding that no matter the circumstances, the word quit is not a part of the vocabulary. It’s guts.
As a salesperson it’s understanding that every “NO” is putting you one step closer to a “YES.” As a business owner it’s keeping your focus on being in the black while you live in the present and in the red. It’s knowing that every so often, life is going to get in the way, but having the conviction to stay true to your path and forging ahead.
It’s understanding doors may continue to get shut in your face now, but your clarity is so strong, you know in your heart you will eventually be successful and doors will open. It’s seeing past the cold calls because one day they will be calling you and paying any price for your product or service. It’s building a business through a recession and tough financial times, when others are using the recession as an excuse to get a “real job.”
So where do you get this “chutzpah?” Chutzpah comes from within. It all starts with believing in yourself. In order to be a winner, you need to think like a winner. Believe in what you are doing, what you are becoming and in the direction you are heading. Have confidence that you will be successful. Above all, do not wait and do not delay. Stop getting ready and get started doing.
What words would you use to describe chutzpah and how do you see it in your life? Please tell me what you think in the comments section below.