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Post #5 Tools, Tips and Tricks: Protecting You From Cyber Scams and Digital Invasion

Tool - An incredible app for saving your passwords. I have been using LastPass for about a year and find it very useful for generating passwords, saving passwords and securing my long list of passwords. LastPass is a great tool and easy to use, especially if you have multiple computers, many secure accounts and a variety of passwords. There is both a free version and a paid version too.  Side note: According to Webroot Threat Blog the worst password for 2015 was "123456." If this is your password, be on high alert, you will be hacked.

Tip - 95% of security breaches are human error.  It's much easier for a scammer to hack YOU than to hack your computer. The most common practices that cause potential security breach:

  • Logging in on-line at a public location and feeling secure. 
  • Visiting websites other than your own, and downloading files from these sites.
  • Reading your email and feeling safe clicking on links in your email. 

Check out this infographic from a trusted source and Nice Guys Finish First supporter CyberWise . 

Trick - Mind hack for passwords. If you have trouble remembering your passwords and you want an easier way to recall them, use this little mind hack. Develop a phrase that represents the site that needs password protection. For example, if you have an account at TD Bank and want to come up with a password (between 8 and 32 characters with at least 1 upper case letter and 1 number, no spaces, 1 special character: "TDisLike1GoldBar!" Easier to remember than random digits and harder to hack than usual. If you are not using a tool like LastPass (noted above), this mind hack might do the trick.

A fool thinks himself to be wise, but a wise man knows himself to be a fool.
— William Shakespeare



Tools, Tips and Tricks for Better Business

INTRO to New Format (Including why I am changing format)

No matter how much experience you have owning and running a business or managing people, there is always room for improvement. When you stop learning, you stop growing. I'll take it one step further, when you stop teaching, you lose perspective and stop growing as well. Getting feedback from those you teach provides a huge opportunity to learn. One of my goals this year was to listen more to those around me, observe and follow their systems and understand the processes they have used to achieve success.  In doing so, I realize I can learn from people less experienced than me, but wiser than me. In role reversal, the teacher becomes the student. Once you open to the possibility that you can learn from nearly everyone, building your business (and your life) becomes a lot more interesting.

In the upcoming weeks I will share with you what I have learned as I take a deeper dive into tools, tips and tricks for success and for better business. I've worked hard to keep my pulse on current trends and the latest technology (working to break the "old dog new trick" stigma) while still trying to master effective time-tested business practices. I am often asked for advice on the best methods, the fastest and most efficient systems and most creative ways to accomplish a task, process or goal.  

I think this new, shorter format will provide greater information in a more predictable, easier to read way -- scan, read, process, move on.  I am looking forward to your comments, questions and additions so I can use them as future posts of Tools, Tips and Tricks for Better Business.

Here is what you will see in future posts:  Tool, Tip, Trick (below the line)

Tool -- SANEBOX -- Is your goal to get to INBOX zero but you are about 900 emails away from that goal? Sanebox is a great tool that I have been using over the last several months to help me manage my inbox. Some of the features include being able to hit the "snooze button" on email that does not have to be acted upon now. Plus Sanebox learns my routines and intuitively creates future followup emails, automatically deletes spam and prioritizes email for me as well. Use the link for a free trial and a coupon if you sign up after the trial.

Tip -- Work on improving the value you add to any business relationship as much as you work on improving your products and services. Put research and development dollars into improving you. Your bottom line will be bolstered as much or more if you focus on improving the relationships with your customers in addition to improving the benefits of the services or products you provide. Show your customers how much you care about them. Simple things like sending a handwritten note, a quick text to say hello or an email sharing a link of interest to them will highlight that you know them and care about them as well.

Trick -- (Today's trick is a mind hack) -- Go for the "NO." In the business development portion of your day when you are working hard to add prospects to your client list by cold calling, following up or mining for business, instead of adding extra pressure to yourself by constantly being under the pressure to find a "YES," look for the NO. Treat a NO as a win. Keep in mind when you get a NO you are clearing space for a new prospect to be added to your list, and the new prospect could potentially be a future YES. It's all positive and a part of the process of getting a YES down the road.

Try not to become a man of success, but rather try to become a man of value.
— Albert Einstein



10 Inspiring and Slightly Offbeat Quotes

I had an opportunity to interview Pratima Aravabhoomi, founder of Craft Street Design. Pratima and her team know that meaningful words can have a huge impact on the way we all live our busy lives. The words we share with others and say to ourselves can make the difference between failure and success. Stay tuned to The Nice Guys on Business podcast to hear the interview, coming soon.

Read more about the Craft Street Design story directly on their website. Enter a drawing to win a wood block filled with 12 quotes (the 10 below plus two bonus quotes), exclusively picked for my Nice Guy blog readers (that's you), by clicking here.

Enter a drawing to win a framed quote exclusively picked for my Nice Guy blog readers by clicking here.


"Your biggest obstacle is the 6 inches between your ears." Get out of your own way, let your passion guide you, stop the negative self-talk and watch success find you.

"The key to success is knowing which door your passion unlocks." Wake and work with passion and enthusiasm for all that awaits you around every corner.

"Find a way or find an excuse, you can't do both." Having a positive mindset can take you far. Believe in yourself and anything is within reach.

"I used to be a thinkabouter, now I'm a getitdoner." Take action, get it done, daily. The conditions will never be perfect. Just go for it.

"High touch trumps high tech every time." For now and always, be a human being and remember the importance of being a real person. Be genuine, authentic and totally you.

"You are bound to make mistakes, it's what happens next that really counts." Human beings make mistakes, do not beat yourself up. Be accountable and responsible when you make a mistake. Apologize and do your best to not make the same mistake again.

"Don't look back, you're not going that way." Stay focused on what is coming and do not look back. If you've "burned the boats," you will only have one option -- FORWARD.

"Why be normal when you can be WOWmal." Over deliver at being amazing. With each and every encounter, be the best you can be. Wow your customers and your co-workers and you will find yourself consistently on top.

"Be a rockstar, even if the only one hearing you sing is you." When your business is still new, you MUST believe in yourself. In the beginning you will be looking forward to customers, followers and people to help, but even if no one surfaces, believe what you are doing is right and believe YOU are a rockstar.

"Shoulda, woulda, coulda, killzya." Stop saying, "one day." Today is your day to take action. Whether you think you can or you can't, you are right. Make it happen right now...what are you waiting for?



Passive Aggressive, The Silent Relationship Killer

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There is a disconnect happening in the workplace today, widening the gap between productive workers and their unproductive colleagues. Snarky, sarcastic comments or critical, cynical remarks used just for the purpose of breaking someone else down cost companies billions of dollars a year in lost productivity and failed relationships. At the root of the problem is passive aggressive behavior. And it's not always what is said,  passive aggressive behavior can also manifest itself as the silent treatment. No matter the behavior, the power struggle is real.

When a co-worker uses passive aggressive behavior to attempt to get what they want in the workplace, recognize it for what it is and take the following action:

First, it is important to recognize passive aggressive behavior is a form of control (or attempted control). Identifying this type of behavior is key before trying to "fix" it. You might recognize some traits of a passive aggressive perpetrator including consistent lateness, gossiping, always getting the last word and heavy sarcasm.

Do not become an enabler, it will continue until confronted. Most people that are passive aggressive know the right buttons to push to completely annoy you. Gently confront them, but be specific about the behavior that is creating a problem for you. If they deny the activity, point it out to them each time they do it until they either stop or take their passive aggressiveness somewhere else. 

Have a positive approach to resolving passive aggressive behavior. People are generally good, their behavior is probably the result of how they were raised or because of other relationships in their life. Many people that use passive aggressive behavior grew up in a house with one very dominant parent, or they have a relationship with someone close to them who asserts dominance through passive aggressive actions. It's important to understand, they may not realize the destructive nature of their actions.

Look for the cooperative win. Fighting fire with fire with a passive aggressive person will only lead to deeper conflict. Giving someone the silent treatment because they are giving you the silent treatment lowers yourself to their level and will result in a lost relationship and major challenges at the office. Look for the win-win in every situation, this will require you to listen carefully, not point blame, have empathy and truly want to resolve the problems on a deeper level. 

How do you deal with a passive aggressive co-worker? I would love to hear what you think in the comments section below.

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Fail Safe

Because of my failures, rather than in spite of them, I am a success.

Because of my failures, rather than in spite of them, I am a success.

If you are an overnight success, stop reading right now. I can't relate to you, not sure I have anything valuable here for you, and honestly, I am a bit intimidated by you. And I can see you looking at me all side-eyed. This is my story, not yours.

I am excellent at failing, so much so I do it on a fairly regular basis. By some standards, I would be considered an expert at failing. I fail to make all the prospecting phone calls I need to, I fail at being as responsive as I should be with communication. I fail at maintaining a regular workout schedule, a consistent, healthy diet and I fail at getting the proper amount of rest nightly. I fail at telling those I love enough times how much I love them and I fail to listen as closely as I should sometimes when people talk to me.

Because of my failures, rather than in spite of them, I am a success. Each time I fail, just like each time you fail, I have one of two choices. Choice one - I can beat myself up, get caught up in the failure, lower my head, suck my thumb, hide in the corner and feel sorry for myself (sorry about all the drama, but you get my point). Or choice two - I can use the failure to my advantage, learn my lesson, grow stronger as a result and make a promise to myself to use the teaching to become a better me.

I consistently fail, I count on it being in my life and I accept it as a partner, mentor and springboard, helping me to achieve every goal I have ever set for myself. How is your day, week, month going? Have you failed to achieve the goals you had hoped for? If so, I congratulate you on arriving at this point in your journey. Keep your focus, remember why you started on this path, learn your lessons and keep moving. Always keep moving. Achieve this and you will truly be successful.

Failure works for me and I am happy to have it in my life. How about you?