Ep. 270: Customers That Stick, Customer Service Expert Adam Toporek Interviewed


CORRECTION: GARY VEE SAID YES! His interview is scheduled for Jan 30th. We LOVE Gary, We LOVE Gary!

Reach Us Here:

Doug- @DJDoug

Strickland- @NiceGuyonBiz

Adam- @adamtoporek

 

Production Assistant - Anna Nygren

On Facebook: The Nice Guys Community page

 

 

Intro

  • Doug wanted to be a reporter when he was 7 (awww)
    • Adam wanted to be Jimmy Page (rock on!)
  • When an individual is building a personal brand, he/she needs to utilize several media outlets

Direction and Magnitude of Business

  • By saying yes to everything, you take away energy from your core goals
  • Ask yourself: “What do I like that’s going to drive business revenue?”
  • You’re not alone, it really is hard to deliver good customer experiences
  • More often than not, we need to think about the financial aspects first and the passion of your job second
    • But the bigger you get, the more you can do what you love
  • When you franchise, you do give up some control
    • You’ve got to be able to handle other people’s rules
  • When you are interacting on a professional level, you need to leave your personal stuff at the door

 

Closing Lines

 

Check out Adam's website- http://customersthatstick.com/

And his Online Course -“Master the 7 Service Triggers” 

Reach Adam at http://customersthatstick.com/contact/ 

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Business Building Bootcamp (10 Module Course)

 

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Promise Statement:

To provide a learning experience that is entertaining and adds value to your life.

Don't underestimate the Power of Nice.

If you just want to leave us feedback and not talk to anyone, call 4242 DJ DOUG (424-253-3684)

 

Promise Statement:

To provide a learning experience that is entertaining and adds value to your life.

Don't underestimate the Power of Nice.

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