Ep. 237: How to humanize the planet, one BombBomb video at a time. Ethan and Steve tell us how.


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- You have a fan in Sunny Lake on our Nice Guys team she pushed hard to have you guys on the show...which one of you knows Sunny?

- What’s BombBomb all about?

- I love on your website you have a bunch of stats including number of countries you are providing your services, number of foosball games going on in any given day and number of craft beers you have on tap at the office. You seem to have gotten at least on the surface the culture thing down. Is the secret just keep your people drunk?

- Now you guys play a pretty active day to day role in the office. Steve, you are the Chief Marketing Officer and Ethan you are VP of Content and Communication. But how in touch with you are with front line, those seem like pretty cushy positions in a company of about 50 employees.

- As entrepreneurs yourself you guys understand the importance of making customers happy. Give or take a percentage point your customers are saying they love you 99% of the time..almost as effective as hand sanitizers, I’m going to ask this but don’t give me a fluff answer, dig deep, what is the secret to keeping customers happy?

- Where do you feel like many companies falter? Not enough training, not enough decision making on the front line? Too many employees from K-Mart in the line up?

- You have a company that is used to doing things in a traditional way...emails back and forth. How do you “sell them” on the idea of video as a replacement?

 

- They seem like they would be great for marketing, but how about normal everyday message response?

 

BombBomb: Take your email to the next level. Drop a BombBomb today.

 

Ethan Beute @ethanbeute

Steve Pacinelli @stevepacinelli

 

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