Ep. 99: Jamie Dennis knows customer service and loyalty


The hospitality industry is incredibly competitive, so it takes a lot to be #1, and that's what Jamie Dennis has done at the Jefferson Clinton Hotel. Here how she does it on the Nice Guys today.

Great customer service tips in this podcast interview

Jamie is the General Manager of the Jefferson Clinton Hotel. Jamie provides listeners to today's show some top customer service skills and actionable ways for building relationships in business.  

Rated #1 hotel in Syracuse, NY on Trip Advisor

Employee retention is huge, it's hard to be successful if you are putting resources into training new people.

Don't hire someone who just wants "a job", find people who really want to be there.

You also need people who will do whatever job needs to be done at the time.

Here's how to contact Jamie-

jamie@jeffersonclintonhotel.com

http://www.jeffersonclintonhotel.com/

416 South Clinton St. Syracuse, NY 13202

Reservations- 315-425-0500

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http://www.niceguysonbusiness.com/services.html

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