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Show Notes by Show Producer: Anna Nygren
- We live in an age of equivalency
- And you stand out through your business’s experience in its entirety
- You’ve got to empower your employees to also go the extra mile
- The companies that have great customer service, they’ve got it more so for their own employees
- Discovery is about stepping outside of your company and looking for what attributes your customers are looking for
- Check out Seth Godin’s Purple Cow
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