by Doug Sandler
If you are feeling bored in your current job role or are looking to get a promotion, then there are a number of ways that you can boost your skills without needing to enroll in full-time study for a qualification. Due to technological advancements, there are a wide...
by Doug Sandler
IntroFour years ago, at twenty-nine years old, with zero business experience and two boys under three years old, my wife and I risked our entire life’s savings – our family house money – to start an online guitar school. And then for 2.5 years I got...
by Doug Sandler
Photo credit: Photogore/ Flickr / Getty Images Theatre performances. Maid of Honor Speeches. Debates. Talent Shows. What do all of these things have in common? All eyes are on the person talking. Most of the time, the speaker feels the need to abandon the things that...
by Doug Sandler
There’s a quote I like to share with the staff at school each year, and it’s posted in my office too: “Think of your boss as a small woodland animal – make no startling moves or strange gestures.” (Cathie Black from Basic Black)This is funny to many because if you...
by Doug Sandler
A reactive customer experience is the kind that manages customer reactions instead of customer expectations and needs. It’s an outdated approach that aims to mostly put out fires.Businesses creating a reactive customer experience are usually businesses that believe...
by Doug Sandler
Last month, I had the pleasure of seeing Doug Sandler give a presentation at The Philips Collection. Doug has recently released a book, Nice Guys Finish First about how to effectively build and maintain relationships. I have to admit, the...
