But First, Let Me Take An (Un)Selfie by Miri Rodriguez

When Doug Sandler initially tweeted me to guest-write this blog, he gave me a few topic options: Entrepreneurship, Marketing or Customer Service. I thought, Great! I have so much to share on each of these subjects, I don’t even know which to choose? Then came a...

The 7 Best Tactics to Handle Online Crisis by Lesya Liu

Social media is like a microscope all companies have to surrender themselves to. Most of the time nothing that happens online, stays online. Major PR flops get picked up by traditional media or become a focus of the real-world discussions. Before you know it, a...